As the year comes to an end, it’s only natural to start to think about the highs and lows of the last twelve months. It’s a perfect opportunity for you to look back on the successes and failures of your business. Even though this might seem like a daunting task, with the right tools and strategies, this could be a chance for you to create a roadmap for improving your business.
Here are a few ways to wrap up your business year the right way:
Review Team Performance
It’s a great time to review how well your team worked together. Thankfully, Breezeworks offers awesome tools for you to assess your team’s ability to communicate and coordinate. Using Breezeworks’ team management features, you can review how well your team’s coordination, organization, and ability to respond to customers’ needs. These features give you oversight on how and when tasks were completed, making it an ideal tool to give you the knowledge you need to make your business stronger and more efficient. And now with our TSheets partnership, you can easily check your team’s reports on overtime, PTO, and timesheets.
Get Feedback From Your Employees
Running a field service business isn’t easy. Though Breezeworks gives you insight into the success of your business, to actually get a feel of how your team feels about their year, you should take a more personal approach. Before everyone takes off for the holidays, ask your employees to meet with you in person. Use this opportunity to get direct feedback from your employees about how your business is running.
Catch Up With Your Customers
The success of your business depends on maintaining a loyal client base. During the holiday season, it’s a good idea to reach out and check in with your customers through emails or greeting cards. There are many websites with easy-to-use templates that make it almost effortless to send a holiday greeting over email in just a few minutes. You can also use the end of the year as an opportunity to get feedback from your customers. Using Google Forms or SurveyMonkey, you can surveys that can be emailed directly to all of your customers with just a few clicks.
The end of the year is a perfect opportunity to break patterns and start anew. With the right tools and commitment, 2018 could be the best year yet for your business.
From the whole Breezeworks team, we wish you the happiest of holidays