How To Respond To A Dissatisfied Client

Regardless of how much hard work you put in, you’ll never make every customer happy. With the popularity of online reviewing platforms like Yelp, a dissatisfied client can lead to a tarnished reputation and future problems. According to a study we … Read More

Pros and cons of outsourcing for small businesses

Outsourcing Small Business Tasks: The Pros And Cons

These days, it’s easier and more affordable than ever for entrepreneurs to outsource business tasks. While outsourcing can save you a great deal of time and may even help you save money on personnel costs, outsourcing certain tasks isn’t without … Read More

how to create a customer-follow-up system for a service repair business

How to Create a Customer Follow-Up System

When you’re busy running a small business, it can be all-too-easy for things to fall through the cracks — unpaid invoices, follow-up phone calls, and yes, even new leads. In fact, lack of communication is a huge cause of lost … Read More

value of a 5-star review

The Value of a Yelp 5-Star Review & How to Get More of Them

Over the years, we’ve seen the effect Yelp reviews have on a businesses revenue. There have been a handful of case studies that deep dive into this topic; by Michael Luca of Harvard Business School, Max Woolf of minimaxir, and Melissa Parietti of Investopedia to … Read More


Close out your year the right way

Here at Breezeworks, we’re all about doing things the smart way, but we also know that there’s more to success than relentlessly improving efficiency. With this in mind, we thought we’d share with you some useful year-end thoughts and bits … Read More